F.A.Q

  • Q. Does Rich Mob accept refunds and/or exchanges?
               A. No Rich Mob does not accept refunds but we do allow up to 7 days after receiving your merchandise to return the item/items for even exchange.
 
  • Q. How do I get in contact with Rich Mob?
           A. You may email us @ richmoblifestyle@gmail.com with your questions or concerns. Please allow us between 24-48 hours to get back in contact with you. Thank You
  • Q   What forms of payments do you accept?
                 A. We accept Visa, MasterCard, Discover, PayPal, and Rich Mob Gift Cards
  • Q. How do I track my order?
                A. You will be sent an order confirmation email once your order has been received. A second shipping confirmation email will be sent once your order has been mailed, and it will include the tracking number for your package
  • Q. Can I modify or cancel my order after the order has been placed?
    A. Here at Rich Mob, we work hard to process your order as quickly as possible. We recommend thoroughly reviewing all information prior to submitting your order.

If your order is in a pending status, we may be able to make modifications, shipping changes. or cancel your order. Please email us immediately @ richmoblifestyle@gmail.com and please put (ASAP) in "Subject" Line. So that we will know that email needs immediate attention. 

Once an order has been processed, we are unable to change the contents of your order. However, shipping changes may still be made via email.

Once an order has been shipped, we are unable to change the contents of your package or the method of shipping. Address corrections may still be possible depending on the destination of the package. Additional fees may apply.
  • Q. What if an item is out of stock?
            A. See something you like that's sold out? Sign up on our customer email list to be notified if an Out of Stock item comes back in; but until then, check out our site for daily updates and new products
  • Q. What if an order is undeliverable?
              A. When a package is refused or undeliverable, the shipping company will charge Rich Mob for the return delivery cost. If you choose to refuse or do not coordinate pickup of the items you ordered, you will be responsible for return shipping costs.